Zoltan David Shipping Policy

Shipping

Zoltan David will be shipping your order via Fedex Standard Overnight and most items will arrive within 3-4 business days from the date the order is placed.  For a specific delivery arrival date, please call us to arrange for that.  For security and insurance requirements, all packages require an adult signature upon delivery, regardless of any signed waivers you may have with Fedex.  The package will be considered accepted when any person receiving  the  package at the designated address signs for it.  Regular shipments will be scheduled to arrive on Mondays through Fridays.  If you cannot be home on weekdays, Saturday delivery may be available for an additional fee.  Please call us at 512.372.8888 to arrange that option. Sunday and Holiday delivery is not available.

Zoltan David only accepts online orders originating in the US and we only ship within the U.S.  We cannot ship to PO boxes.

If it is impossible to be home to sign for your order, Zoltan David may be able to ship to your place of business, however this is an option that must be arranged with us in advance.  As a security precaution to protect our clients against fraud, we will confirm that your issuing credit card company has confirmed this purchase and also confirms the alternate shipping address.  To expedite this process, you will be asked to call your issuing bank and provide them with this information.

We do not provide the tracking number of your shipments.  With the tracking number, it is possible to redirect the shipment without our consent or knowledge, adding additional costs and possibly allowing for fraud. Your insurance will be voided if the shipment is re-routed to a different address. If you need to track your shipment, please call or email us.

Insurance

Every package shipped from Zoltan David is insured for its full retail value.  While it is extremely rare, merchandise can be damaged during shipment.  Please fully inspect the exterior of the shipping box before you sign for the package.  If there is any damage, request that the carrier wait while you open the box.  If there is damage to the item, the carrier will make note of it.